If you're looking for a Juji alternative, Siena is a good option. This platform combines human empathy with AI-driven automation to provide personalized and efficient customer interactions. It offers tools like human empathy, omnichannel support, personalization and contextual awareness to help you improve customer satisfaction and shorten response times. Siena can be integrated with help desks and e-commerce tools like Gorgias, Zendesk and Shopify, making it a good choice for automating customer service tasks.
Another option is Haptik. This Conversational CRM uses generative AI to help businesses manage customer lifecycle in a variety of sectors. It offers tools like Gen AI Web Q&A, Gen AI Sales Assistant and Intelligent Analytics to help businesses improve customer satisfaction and operational efficiency. Haptik offers multichannel customer engagement and enterprise-grade security, making it a good option for companies that want to manage their customer interactions in a more sophisticated way.
If you want more flexibility, NexusGPT lets you create and integrate your own custom AI agents without any programming. It has a marketplace with prebuilt agents and tools, and supports multiple AI models. NexusGPT is good for automating repetitive tasks and streamlining workflows in a variety of industries, so it's a good Juji alternative.
Last, MetaDialog is a conversational interface tool that uses generative AI to automate customer support. It can be easily integrated with existing customer support tools, and offers features like fast information retrieval, Large Language Model-based answers and flexible escalation rules. MetaDialog supports multilingual interactions and offers several integration options, so it's a good option for improving customer support efficiency.