If you're looking for a replacement for Insight7, Monterey AI is a good option. It applies cutting-edge AI to help businesses make more data-driven decisions by extracting insights from a variety of sources like user feedback, tickets, and transcripts. With features like Extract, Classify + Triage, Q&A + Analyze, and Collaborate + Deliver, it's designed to be easy to use and efficient. It integrates with more than 6,000 apps and has multiple pricing plans, so it's good for product managers and customer success teams.
Another good option is Dovetail. This Customer Insights Hub collects customer feedback from multiple sources and turns it into insights that can be acted upon. It includes tools for editing transcripts, creating highlight reels and spotting patterns in customer data. Dovetail integrates with Slack, Confluence and Jira, and it's geared for enterprise customers with serious security requirements like HIPAA compliance and GDPR.
If you're looking for a more specialized tool, ZenAI is good for automating user interviews at scale. It moderates interviews and summarizes responses, producing detailed reports on user needs and pain points. That can help you find product-market fit faster and more reliably. ZenAI offers two plans, including a Professional Plan with a CRM feature, so it's a good option for teams that want to automate and improve their user research.
Last, you should consider Hellooo, an end-to-end product discovery tool that rapidly transforms user interviews into insights. With features like high-quality transcripts in more than 100 languages, emotional analysis and recording import from various platforms, Hellooo is designed to make the user interview process easier and deliver insights faster. It has multiple pricing tiers and a 14-day free trial, so it's accessible for product development teams.