Odaptos

Odaptos is a user testing platform using artificial intelligence to help companies improve their digital products by understanding how users feel. It has a variety of tools to help you conduct user research and gain a better understanding of how users feel and where to improve.

Odaptos helps you identify friction points in user testing with detailed emotional analysis. It has top data security to protect your user feedback. The platform is designed to be a collaborative space where teams can access all UX test results for quick access to user insights. The emotion-based video player replays the most important moments in user tests, segmented by questions and emotional responses.

Odaptos has a variety of features to help you make the most of user testing:

• Automatic Transcription: Saves you time by transcribing interviews for closer analysis.
• Beta User Recruitment Widget: Find the right people for studies with one click.
• System Usability Score (SUS): Evaluate platform usability with a 10-question survey.
• Oda, the Intelligent Chatbot: Automate user tests by identifying important keywords and summarizing results.
• User Test Planning: Plan tests in advance by setting up protocols that are easy to analyze.
• Markup Tool: Tag important moments in real-time during user testing.
• Emotion Recognition: Analyze facial expressions to get a more detailed understanding of user emotions.
• Sentiment Analysis: Analyze the tone and subtleties of user communication to better understand emotional states.

The platform offers a variety of pricing tiers:

• Basic: $0/month, up to 3 interviews/month, includes 20-minute interviews, 1 user/workspace, emotional analysis, and multilanguage voice transcription.
• Plus: $600/month, up to 5 interviews/month, includes everything in Basic plus 30-minute interviews, 5 users/workspace, mobile testing, and 3 user panels per year.
• Business: $2160/month, up to 10 interviews/month, includes everything in Plus plus 60-minute interviews, 10 users/workspace, and 6 user panels per year.
• Enterprise: Starting at 150 interviews/year, includes everything in Business plus unlimited users per workspace, infinite user panels per year, two-factor authentication, user anonymization, and custom security review.

Odaptos offers a 30-day money-back guarantee. The platform is frequently updated with new features, including a dedicated UX testing browser with advanced tracking, user journey tracking, and emotion heatmaps to better understand user behavior.

Published on June 14, 2024