Question: I'm looking for a tool that helps me conduct user research and gain insights into user feelings and pain points.

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Maze

If you're looking for a powerful tool to run user research and get a better handle on how people feel and where they struggle, Maze is a great option. Maze is a user research platform that includes a wide range of features for testing prototypes, websites, card sorting, surveys and interview studies. Its AI tools can help you optimize survey questions, follow up on responses and flag potential bias. It also offers automated analytics, usability scores and a global participant panel for fast recruitment, making it a good choice for teams that need to accelerate innovation.

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Odaptos

Another option is Odaptos, which uses artificial intelligence to analyze people's emotions and optimize digital products. It includes features like an emotion-based video player, automatic transcription, beta user recruitment and sentiment analysis. Odaptos also offers a range of pricing tiers and a dedicated UX testing browser, user journey tracking and emotion heatmaps, so it should be adaptable to teams large and small.

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Remesh

If you want to use text-based conversations to gather insights, Remesh is a good option. It offers real-time and asynchronous engagement options and support for multiple languages and high-quality audience recruitment. Its sophisticated analysis tools, including sentiment analysis and thematic clusters, provide authentic and actionable insights, and it's good for a lot of different types of research.

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Collectif

If you're looking for an AI-powered service that can ingest data from a wide variety of sources, Collectif is worth a look. It can automate data analysis, issue weekly insights reports and connect to many other tools. With automated interview analysis and sentiment analysis, Collectif can provide insights for product development, UX research and customer success.

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