If you're looking for another Humanic alternative, MoEngage is worth a look. It's an insights-led customer engagement platform that uses AI to personalize interactions and deliver customer experiences across multiple touchpoints. MoEngage offers a range of features like customer insights and analytics, omnichannel communication, AI-powered campaign optimization and real-time transactional alerts, which makes it a good fit for enterprise brands across a range of industries.
Another top contender is Adobe Marketo Engage. The platform lets businesses orchestrate and personalize customer journeys across multiple touchpoints, with a focus on marketing automation, account-based marketing and lead management. It can integrate with other Adobe tools and is geared for B2B marketing and companies with bigger-ticket sales.
If you want to automate a lot of the work, ActiveCampaign is a marketing platform with features like personalized email marketing, automation and sales engagement. It's got more than 900 native integrations and omnichannel marketing, content creation and audience management, so it's good for companies of any size trying to get a handle on customer engagement and expand its reach.
Last, Braze offers a customer engagement platform that uses AI to manage personalized, real-time interactions across multiple channels. It's got journey orchestration, data activation and real-time triggers, and it's designed to scale and be secure for industries like retail, media and finance. Braze can help with onboarding, engagement and churn reduction.