If you're looking for a Hammer alternative, Orimon is another good option. It's a ChatGPT-powered chatbot platform that lets you engage with customers 24/7 with AI-powered customer service and sales agents. The platform supports more than 150 languages, lead qualification, multichannel integration and CRM integration, which can help dealerships turn traffic into sales and improve customer satisfaction.
Another good option is Kenect, an omnichannel platform designed to help dealerships with customer communication, online reputation management and payment collection. Kenect offers texting, webchat, video chat and end-to-end online reputation management, all powered by AI and tightly integrated with dealerships' DMS and CRM systems. The idea is to free up time and bring in more money.
Chatfuel is another option for building AI chatbots for multiple channels. It automates interactions to engage customers and drive sales, handling an unlimited number of messages and responding with personalized answers. Chatfuel integrates with services like Stripe, Calendly and Shopify, so you can use it for abandoned cart recovery, AI-powered sales and customer support.
If you're looking for a more CRM-oriented option, check out DriveCentric. It's an AI-powered CRM system for automotive dealerships that marries AI with a user-friendly interface to help build relationships. DriveCentric offers features like personalized videos, dynamic customer segmentation and live rooms for vehicle walk-arounds and purchase negotiations, all designed to automate sales pipelines and improve customer satisfaction.