HaloITSM Alternatives

If you're looking for a HaloITSM alternative, Freshservice is a good place to start. It offers AI-powered automation of IT operations, omnichannel support and real-time tracking of IT assets. Freshservice integrates with Microsoft Teams, Slack and Zoom and other tools, and offers a unified IT service management experience that can help you cut down on repetitive tasks and increase productivity. You can try it with a 14-day free trial.

Another option is ServiceNow, a digital workflow platform used by companies in many industries. It's got powerful IT Service Management, Customer Service Management and IT Operations Management, and uses AI to automate work and free up staff for higher-level work. With its broad integration abilities and support for multiple workflows, ServiceNow can help you modernize your operations and improve employee and customer satisfaction.

If you're looking for an IT management and automation platform, check out Atera. Atera combines Remote Monitoring and Management (RMM), IT automations and AI-driven ticketing to automate IT work. It offers real-time network discovery, automated patch management and a customizable platform to integrate with other tools, making it a good option for internal IT departments and Managed Service Providers (MSPs) trying to simplify their operations.

Last, SolarWinds Service Desk is a cloud-based IT service management tool that uses AI to improve productivity and resolution times. It's got modules for incident, problem, release and change management, and IT asset management with full lifecycle management. Its flexible pricing and integration abilities make SolarWinds Service Desk a good option for companies of any size looking to efficiently manage IT services and employee support requests.