BigPanda

Correlates and enriches alert data with AI analysis to improve service availability, turning noise into actionable alerts for faster incident detection and resolution.
IT Operations Management Incident Response Automation Artificial Intelligence for IT

BigPanda is an AIOps platform that can modernize IT operations by correlating and enriching alert data with AI analysis to improve service availability. With BigPanda, IT teams can turn noise into actionable alerts so they can quickly detect and resolve critical incidents. The company's AI analysis can automate remediation and provide full-context incident data so teams can take action instead of waiting for others to share information.

BigPanda can help improve efficiency, uptime and cost by letting teams respond proactively to incidents and automatically analyze their root cause. Centralizing operations means teams spend less time digging through thousands of alerts and more time fixing problems. It works with on-premises and cloud-based computing workloads and can integrate with many monitoring and observability tools for better visibility.

Some of its features include:

  • Multidimensional Correlation: Event management gets a boost with BigPanda's ability to correlate and enrich alert data with AI analysis.
  • Automated Root Cause Analysis: Find out what's causing incidents and get to resolution faster.
  • Unified Analytics Dashboards: See the whole IT environment and spot where improvements can be made.
  • Automated Workflow Automation: Improve incident response with automated tasks and turn incidents into actionable tickets.
  • Generative AI: BigPanda can automatically analyze and summarize incidents, spot trends and suggest root causes in real-time.

BigPanda is geared for complex IT operations that need to turn a firehose of data into fast insights and automation. It's for teams that run mission-critical services, and it's especially good for those that want to improve service quality, lower costs and speed up incident response.

BigPanda supports open integrations so customers can connect to both the latest and legacy systems. That means teams can keep critical services running reliably by spotting potential outages ahead of time and getting a unified view of how systems are connected.

Customers using BigPanda can expect improvements in their IT operations, including:

  • 80% reduction in event noise in the first eight weeks
  • Improved incident response and resolution times
  • Reduced time spent analyzing and resolving incidents

In short, BigPanda is a powerful AIOps platform that lets teams work smarter, respond to incidents faster and improve overall service availability. Its features and integrations make it a good fit for organizations looking to modernize their IT operations.

Published on July 4, 2024

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