If you're looking for a Docent alternative, ChatNode is worth a look. This full-stack platform lets you build advanced AI chatbots that can answer any business question, drawing from online documents and offline files. It has flexible integration options, live agent handoff and support for multiple languages. ChatNode promises to improve customer support by automating 80% of tasks and boosting revenue, offering customers a smooth and efficient support experience.
Another alternative is Userdesk. This no-code platform lets you build AI chatbots trained on a variety of sources, including websites, Notion pages and PDFs. It supports 52 languages and has features like auto-sync and integrations with services like WordPress and Slack. Userdesk is designed to cut manual work and improve customer satisfaction, with pricing levels for companies large and small.
If you want a chatbot platform you can customize, SiteSpeakAI offers AI-powered customer support automation. It lets companies respond to customer requests in real time with chatbots trained on their knowledge base and support documentation. With features like smart responses and analytics, SiteSpeakAI promises big time and cost savings, with a variety of pricing levels for different business needs.