Dropchat

Dropchat is a platform that lets you build custom chatbots based on your own data from sources like PDF files, websites, YouTube videos and more. By combining GPT-4, embedding models and a vector database, you can train chatbots in a no-code, user-friendly interface.

Dropchat also includes a number of features to make the chatbot experience better:

• Customized Welcome Greeting: Set up a personalized first interaction with users.
• Sample Questions: Offer concrete examples of what users can ask to get a better idea of what the chatbot can do.
• Voting Thumbs Up/Down: Let users rate the chatbot's responses immediately.
• Questions/Answers: The chatbot learns from user data to answer questions without relying on real humans or canned responses.
• Email Escalation: Users can send questions by email for follow-up help.
• Chat Escalate to Human: Connect to live chat systems, phone numbers or ticketing systems for help.
• Integration with Any Content Management System (CMS): Add chatbots to your website with a single line of JavaScript code.

Dropchat can be used in many industries:

• Ecommerce: Provide personalized shopping help.
• Hospitality: Help guests with personalized support.
• Government: Help citizens find information.
• Healthcare: Offer patients unlimited, personalized advice and support.
• Education: Help with services like admissions, financial aid, registration and more.
• Manufacturing: Use existing information for efficient communication.
• Enterprise: Make existing information easily accessible through conversations.
• Banking: Explain financial concepts and offer personalized advice.

The process of building a chatbot involves adding data sources like PDFs, YouTube videos or websites to create intelligent chatbots that provide accurate answers. Users can ask questions and rate the chatbot's responses with thumbs up or down voting. More complex questions can be escalated to email or live agents.

Pricing tiers include:

• Free: $0/mo, with 2 chatbots, 600 chat messages/month, and support for PDF, website and YouTube chat.
• Starter: $24/mo, with 10 chatbots, 6,000 chat messages/month, phone support, and higher file and website limits.
• Growth: $99/mo, with 20 chatbots, 30,000 chat messages/month, higher file and website limits, a customer success manager and customized training.

Dropchat offers a free trial to get started building chatbots without signing up. The service comes with detailed analytics to see how users interact with the chatbot and how well it performs, so you can refine it over time. With no programming skills required, you can build and deploy chatbots with a simple, intuitive interface.

Published on June 9, 2024