Question: I need a platform that integrates with my existing website and CMS to provide personalized support to users.

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Chaindesk

If you're looking for a platform that integrates with your existing website and CMS for personalized user support, Chaindesk is a great choice. This no-code platform lets you build custom AI chatbots trained on your business data to automate customer support, lead generation, and team workflows. It offers instant answers, omnichannel conversations, human handoff, and integration with many tools, making it a powerful tool for improving user experience.

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MetaDialog

Another top contender is MetaDialog, which provides a conversational interface for automating customer support. It integrates with existing customer support software like Zendesk and Intercom, using generative AI to deliver fast and accurate responses. MetaDialog's flexible escalation rules and multilingual support make it a good fit for businesses of all sizes.

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Bonfire

If you want a service that can handle structured and unstructured data from multiple sources, Bonfire is a good option. The company's platform lets businesses build custom AI chatbots with no programming, with features like personalized product recommendations, lead scoring and support for more than 100 languages. It can draw data from CRM and other systems, so you can personalize customer interactions.

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Dropchat

Last, Dropchat offers a no-code platform to create custom chatbots based on data from a variety of sources, including websites and PDF files. It can integrate with any content management system (CMS), so it's good for a broad range of industries. With features like customizable welcome messages and human escalation, Dropchat is a powerful tool for personalized user support.

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