If you're seeking a replacement for Chatter, Voyado offers a customer experience platform with unified customer data, AI-powered targeting and loyalty management. It has multichannel marketing tools, customer insights and a product discovery engine that uses AI to personalize the online shopping experience and ultimately drive conversions.
Another option is Adeptmind, a platform geared specifically for brick-and-mortar retailers. It uses AI-powered product search and recommendations to get customers engaged and converting, with features like smart filtering and local shopping. It integrates with major ecommerce platforms and offers customizable search technology that can help with search engine optimization and search performance.
If you're looking for a more digital experience-focused option, Contentsquare offers digital experience analytics and monitoring tools so businesses can improve their user experience. It offers features like zone-based heatmaps, customer journey analysis and voice of customer feedback that can lead to big improvements in conversion and retention.
Last, Taggstar is focused on real-time social proof messaging to boost sales and increase order values. Its personalized messages inspire, educate and convert customers by showing product popularity and scarcity. The platform is easy to integrate with ecommerce sites and offers tools to track performance and estimate potential results, making it a good alternative for boosting customer engagement.