If you're looking for a Charles alternative, Gupshup is a good option. It's a conversational engagement platform with AI-powered chatbots available on more than 30 messaging channels, including WhatsApp. Gupshup's features include Bot Studio for designing custom conversational paths, Agent Assist for productivity, and a Campaign Manager for multichannel marketing campaigns. It's designed for businesses in many sectors, helping to maximize customer lifetime value and lower service costs.
Another good option is Sayl.ai, which is geared specifically for WhatsApp marketing and sales automation. It uses AI to offer product recommendations and answer customer support questions. Sayl.ai also offers automation campaigns, an AI Copywriter for sales ad copy, and integration with more than 30 native apps. It's good for D2C brands that want to reach a larger audience with targeted WhatsApp campaigns.
If you want a no-code option, Libromi is a good option. It lets you create complex chatbots without programming knowledge and integrates with Shopify and WooCommerce for easy e-commerce integration. Libromi also offers bulk messaging, team inboxes and official WhatsApp Business Integration, so it's good for businesses of all sizes. With native integrations and multiple pricing plans, Libromi can accommodate different business needs.
And DashCX offers a more professional tool for handling customer chats and sales performance. Features include centralized chat management, automated lead qualification and deeper integration with any CRM. DashCX is designed to protect customer data and comply with regulations, so it's a good option for businesses trying to increase revenue and qualify leads better.