Brainfish Alternatives

If you're looking for a Brainfish alternative, helpix is another option worth considering. It uses AI to respond to customer inquiries in real time across different communication channels like social media, email and live chat, with omnichannel communication and natural language processing. The platform can be easily integrated with knowledge bases and supports multiple languages, making it a good option for improving customer experience and satisfaction.

Another option is MetaDialog, which uses generative AI to automate customer support with fast and accurate responses. It can be easily integrated with popular tools like Zendesk and Intercom, with customizable flows and responses, flexible escalation rules and support for multiple languages. That makes it a good option for companies trying to scale their customer support without having to write a lot of code.

If you're looking for something that integrates AI with your existing customer support software, you might want to check out Auralis. It automates customer support, answering up to 70% of requests instantly and consistently, and can be integrated with existing help desk software for a smooth integration. Auralis supports more than 100 languages and has features like agent handoff and CRM integration, helping to improve customer satisfaction and streamline support operations.

Last, Haptik is a conversational CRM that includes tools for managing the customer lifecycle, including Gen AI Web Q&A for fast support, Gen AI Sales Assistant for personalized buying guidance and multi-channel customer engagement. The platform is designed to improve customer satisfaction and operational efficiency in a variety of industries, so it's a good Brainfish alternative.