If you're looking for a solution that integrates with Zendesk and Gitbook to give customers immediate answers to their questions, AskMyDocs is a great option. This AI-based information retrieval system integrates with common tools like Zendesk, Gitbook and PDF files and converts them into intelligent assets. It has a custom embedded chatbot that lets customers ask questions and get answers from documentation, and it's good for customer and employee support. The tool has tiered pricing and advanced AI technology to quickly find documents, so it's a good option for companies looking to improve product and service insights.
Another good option is Brainfish, an AI-powered help center and content platform. It integrates well with Zendesk and offers personalized insights and real-time answers to customers' questions. Brainfish's collaborative editor interface lets you create and manage documentation easily, and it's good for a broad range of customer service questions. It can handle multiple languages and offers pricing tiers based on the number of unique visitors to its content.
If you're looking for a solution that integrates with other support tools besides Zendesk, Threado offers immediate AI-generated answers across multiple communication channels like Slack and Microsoft Teams. It can be trained with links, documents and integrations to ensure authoritative answers, and it offers an easy-to-use interface and detailed analytics to track performance. That makes it a good option for teams that want to work more efficiently while keeping customers happy.