Question: I need a virtual receptionist service that can handle calls, chats, and appointments for my business, with real-time synchronization and logging.

If you're looking for a more general-purpose virtual receptionist service, Smith.ai is worth a serious look. The 24/7 live customer engagement service uses AI technology in conjunction with human agents to answer phone calls, respond to web chats and schedule appointments. It can integrate with more than 5,000 software systems for real-time synchronization and logging. It has a range of features like lead screening, call recording and bilingual support that can help improve customer engagement and free up your team's time.

Another good option is My AI Front Desk, which automates scheduling and Q&A over the phone for busy businesses. It can connect to popular scheduling tools like Calendly and Booksy for 24/7 phone coverage. The service has customizable knowledge bases, bilingual support and detailed analytics to track calls and texts. That makes it a good option for small and medium-sized businesses that want to offer good customer service without worrying about missing calls.

For a more powerful and customizable service, check out VOXOX. The 5G-AI cloud-based service offers virtual receptionist services, customizable call routing and business hours scheduling. VOXOX integrates with more than 3,000 apps through Zapier for automated workflows, so it's a good option for businesses of all sizes. Its features like SMS marketing and call recording can help you streamline your customer communication and improve customer service.

Last, OnceHub is an online appointment scheduling and digital engagement platform that uses AI, chatbots and live chat to schedule appointments and engage with customers. It has tools for conversational journeys, customer notifications and availability management. OnceHub's high degree of customization and strong security options make it a good option for businesses trying to offer better customer service and streamline scheduling.