Question: Is there a platform that can automate front-desk work and help me focus on customer service for my spa?

If you're looking for a platform to automate front-desk work so you can concentrate on the customer service aspects of your spa, Whautomate is a good option. It's a multi-channel customer engagement and automation platform that can connect to a variety of channels like WhatsApp, Telegram and Instagram. It's got spa industry features like appointment booking, customer support AI bots and team inboxes that can help you work more efficiently and engage with customers.

Another good option is Zenoti, a cloud-based all-in-one software designed for salons, spas and medical spas. It's got features like online booking, automated payments, real-time analytics and an AI assistant called Zeenie. All of the tools can help you work more efficiently on the front desk and engage with customers better to build loyalty and improve overall business results.

If you want a more general-purpose customer interaction platform, check out Dixa. The platform handles customer interactions across many channels -- voice, email, social media -- through a single interface. It's got AI-powered conversations, smart routing and analytics to help automate routine interactions and let your agents focus on higher-value interactions, so you can improve customer service.

Last, BookingBee.ai is a specialized AI for appointment scheduling for beauty and wellness businesses. It's got real-time dashboards, personalized emails and integration with existing apps to try to cut no-shows and late arrivals and make it easier for your spa to schedule appointments.