Question: Is there a software that can help me target and encourage happy customers to leave positive feedback on review sites like Amazon and Trustpilot?

If you're looking for software to identify and reward happy customers and then encourage them to post reviews on sites like Amazon and Trustpilot, xSellco has a range of eCommerce tools. Its feedback tool lets you set rules and customize review requests and then deliver them to specific review sites. The tool is designed to help you encourage customers to post positive reviews and to integrate with marketplaces and social sites to keep customer interactions in one place.

Another option is TrustLoop, a reputation management tool that gathers customer feedback to prevent negative reviews and encourage positive ones on different sites. It uses its own technology to send helpful feedback privately and AI to analyze feedback for insights. TrustLoop also comes with a survey builder and customizable widgets to make the feedback process easier, and it's designed to help you manage your online reputation better.

For a service that's more focused on AI-powered review management and marketing, Amazely could be a good choice. It's got features like automated review requests, immediate responses to negative reviews and personalized responses to build customer trust. Amazely also offers social content creation and integration with popular tools like Square, so businesses can improve their online presence and attract more customers.

Last, Birdeye is an all-in-one review management and messaging service designed for businesses with multiple locations. It can handle reviews on multiple sites, social media and listings, and offers AI-powered insights to help you understand customers and grow your business. Birdeye integrates with more than 3,000 CRMs and apps, so it's a scalable option for improving search engine ranking and customer experience.