Question: I need a tool that can simplify IT operations and improve the digital employee experience, what are my options?

Lakeside Software has an AI-powered platform that offers end-to-end visibility into complex IT environments. It collects more than 10,000 data points every 15 seconds from endpoint devices, giving you real-time visibility and historical context. Features like proactive IT, root cause analysis and multi-platform support make it a good choice for improving employee productivity and reducing the number of tickets.

Omnissa is another strong contender, with a suite of products for endpoint management, virtual desktops and digital employee experience. Its unified endpoint management and digital employee experience features help simplify IT operations and improve onboarding. Its security and compliance tools also help create a strong, secure digital workspace.

ServiceNow is a broad platform designed to transform service management across many domains. It's got powerful IT operations management features, too, along with AI and generative AI to help you work more productively. With industry and workflow-specific solutions, ServiceNow is a good fit for companies large or small that want to improve their IT operations and employee experiences.