Question: Can you suggest a tool that helps me build a self-service center for customers with a customizable knowledge base and search engine optimization?

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Document360

Document360 is an AI-powered knowledge base tool that lets you create, manage and share knowledge bases for customers and teams. It's got some heavy-duty features like powerful search, rich analytics, AI-powered suggestions and workflows to automate documentation processes. With integrations with more than 120 tools and a starting price of $0, Document360 can help you streamline the creation and management of documentation so you can get more done and customers can find what they need.

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HelpKit

Another good option is HelpKit, a no-code tool that converts Notion documents into a professional self-service help center. It's got features like full-text search, SEO and an embeddable widget for in-app support, so you can create and manage articles with real-time collaboration. Pricing includes a 7-day free trial and several subscription tiers, and you can add an optional AI chatbot feature.

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HelpLook

HelpLook is another tool that can help you create a free help center site. It's got features like FAQs, user guides, troubleshooting and SEO-optimized keywords that you can integrate with your official website. HelpLook AI handles routine questions and is designed to improve the self-service experience, unloading work from support staff and converting more sales leads.

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Helpshift

If you want a more general set of AI-powered features, Helpshift offers self-service, conversational support and ticketing in one customer service platform. Its suite of AI tools includes article recommendations, automation and AI chatbots, designed to improve customer satisfaction and lower support costs.

Additional AI Projects

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Help.center

Provides immediate answers to customer questions through an AI-powered knowledge base and conversational chat widget, increasing customer satisfaction and self-service.

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Answerbase

Automates creation of helpful content, optimizing product pages for SEO and conversions, and improving customer satisfaction and search engine rankings.

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Stonly

Adaptive knowledge bases and AI-driven process automation cut resolution times and support tickets, enabling faster and more efficient customer service interactions.

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SearchUnify

Unifies disparate data silos, delivering personalized and proactive customer service through AI-driven search, real-time analytics, and intelligent support applications.

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Brainfish

Delivers instant, personalized answers to customer questions in under 2 seconds, reducing support requests and improving knowledgebase content.

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Bloomfire

Leveraging AI, this platform indexes and summarizes content across formats, enabling exact phrase search and discovery, to unlock collective expertise.

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BoldDesk

Resolve 70% of customer issues automatically with AI-driven workflow automation, reducing support volume and enhancing customer experience.

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Tettra

Instantly responds to questions with AI-powered answers, routing unknown queries to subject matter experts, and keeps information up-to-date and authoritative.

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Mavenoid

Provides step-by-step, human-understandable instructions for product support, troubleshooting, and more, automating complex issues beyond traditional chatbots' capabilities.

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eesel

Instantly answers company questions from integrated sources, providing efficient and secure access to knowledge for customers and employees.

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DocsBot

Train custom chatbots on your documentation and content to provide immediate answers, saving time and improving support for customers and teams.

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Slite

Instantly find company information with AI-powered search, accessing accurate answers from multiple sources in seconds.

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Knowbase

Upload files, ask questions about content using natural language, and access information instantly with AI-powered chat and transcription capabilities.

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Guru

Connects all apps, docs, and chats to provide answers across collective knowledge, with personalized and contextualized results, in one place.

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Answerly

Provides personalized and interactive customer conversations through AI-powered support, with easy training and customization options for tailored answers.

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Dashworks

Instantly access accurate answers from a unified knowledge base, securely connecting all company apps, websites, and documents without data indexing.

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Help Scout

Automates routine tasks, cuts resolution time, and smooths communication with AI-driven features, freeing your support team to focus on more personal, high-value work.

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Inline Help

Proactively provides in-app support with AI-driven tools, delivering contextual insights, tooltips, and real-time answers to help customers quickly resolve issues and adopt products.

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Stack Overflow for Teams

Accelerate team collaboration and innovation with a private, AI-powered knowledge base that helps employees quickly find and share information.

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My AskAI

Handles up to 75% of support requests, integrating with existing live chat tools to free up time and reduce costs with quick and efficient answers.