Document360 is an AI-powered knowledge base tool that lets you create, manage and share knowledge bases for customers and teams. It's got some heavy-duty features like powerful search, rich analytics, AI-powered suggestions and workflows to automate documentation processes. With integrations with more than 120 tools and a starting price of $0, Document360 can help you streamline the creation and management of documentation so you can get more done and customers can find what they need.
Another good option is HelpKit, a no-code tool that converts Notion documents into a professional self-service help center. It's got features like full-text search, SEO and an embeddable widget for in-app support, so you can create and manage articles with real-time collaboration. Pricing includes a 7-day free trial and several subscription tiers, and you can add an optional AI chatbot feature.
HelpLook is another tool that can help you create a free help center site. It's got features like FAQs, user guides, troubleshooting and SEO-optimized keywords that you can integrate with your official website. HelpLook AI handles routine questions and is designed to improve the self-service experience, unloading work from support staff and converting more sales leads.
If you want a more general set of AI-powered features, Helpshift offers self-service, conversational support and ticketing in one customer service platform. Its suite of AI tools includes article recommendations, automation and AI chatbots, designed to improve customer satisfaction and lower support costs.