Question: I need a solution that helps retailers streamline their operations and improve customer engagement, do you know of any?

Linc is a Gen 3 Customer Experience Automation platform that helps you build loyalty and revenue. With conversational AI, it automates simple tasks and frees human agents for more complex issues. With order support, buying assistance and integrations with major retail platforms, Linc optimizes operations and customer satisfaction by automating more than 85% of customer support requests.

Voyado is a customer experience platform with unified customer data and AI-powered targeting. It includes Voyado Engage for multichannel marketing and customer insights, and Voyado Elevate for AI-powered product discovery. More than 300 retail brands have used the platform to increase full-price shoppers, online sales and conversions by delivering personalized experiences.

Bluecore is an information retrieval system that maximizes revenue by using customer data to power personalized campaigns. Predictive AI models deliver 1:1 recommendations and automate email, site, SMS and paid media campaigns. The result is better short-term revenue and long-term customer lifetime value through a customer-led approach.