Question: I need a technology that can provide real-time data analytics and insights to improve customer satisfaction and profitability.

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SensorsData

SensorsData is an all-purpose platform that includes real-time product analytics and Customer Data Platform (CDP) abilities. It lets companies personalize customer experiences and optimize performance by capturing data in real-time and offering detailed insights into customer behavior. Its features include real-time CDP, ID-mapping, customer segments and end-to-end customer service, so it's good for companies of all sizes.

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Qlik

Another strong contender is Qlik, a family of tools for data integration, analytics and artificial intelligence. Qlik provides a broad data fabric and richer insights through end-to-end data integration and analytics abilities. Among its features are data streaming, application and API integration, data lake creation and AI-infused analytics, so it's good for a wide range of industries and jobs.

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Quantum Metric

If you're more focused on customer experiences and digital analytics, Quantum Metric offers real-time digital analytics to fine-tune online experiences and conversions. Features include session replay, AI-generated session summarization, customizable dashboards and opportunity analysis so digital teams can validate technical problems and prioritize improvements.

Additional AI Projects

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EXL

Unlock business growth with advanced analytics, generative AI, and digital transformation, driving better customer experiences, profitability, and operational efficiency.

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Tealium

Unify customer data in real-time, creating a single, 360-degree customer view that fuels targeted engagement strategies and powers AI-driven predictions.

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Glassbox

Captures every digital interaction, providing a detailed, data-rich view of the customer journey to understand behavior and drive revenue growth.

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InMoment

Captures and connects experience data from every touchpoint, generating richer insights and predicting customer intent to empower targeted actions.

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Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.

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Treasure Data

Unifies customer data from disparate sources into a single profile, leveraging historical interactions, real-time behavior, and AI-generated predictions.

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Qualtrics

Reveals actionable insights across customer, employee, and market research, empowering organizations to make better decisions and fuel growth.

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Elastic

Combines search and AI to extract meaningful insights from data, accelerating time to insight and enabling tailored experiences.

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Medallia

Uncovers critical insights from every interaction, providing a single source of truth for businesses to drive meaningful change and improve experiences.

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Monterey AI

Automates collection, analysis, and action on customer feedback from various data sources, enabling data-driven decisions and optimized product development.

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GoodData

Quickly build custom data products with interactive analytics abilities, leveraging AI-powered features like a no-code interface and chat assistant for effortless insights.

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Operata

Provides real-time visibility into cloud contact center performance, offering proactive AI-driven insights to improve key metrics and enhance agent and customer experiences.

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Acxiom

Unlock meaningful customer experiences and profitable relationships with Acxiom's data-driven solutions.

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Insider

Combines customer data from multiple sources to build comprehensive profiles, predict behavior, and personalize experiences across multiple channels.

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Contentsquare

Uncover hidden opportunities to boost conversion, retention, and customer satisfaction with AI-powered insights and automated data capture across web and apps.

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Market Logic

Unify insights data and knowledge through a single AI-powered gateway, providing universal access to real-time market and consumer insights for data-driven decisions.

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Medallia

Uses machine learning to extract key insights from every interaction, spotting trends and prioritizing actions to drive customer loyalty and employee engagement.

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Conviva

Fuses real-time user behavior and system activity to provide AI-driven insights and alerting, enabling swift identification and resolution of Quality of Experience problems.

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CleverTap

Unlock deeper customer insights and drive personalized experiences with automated campaigns, data analytics, and experimentation tools.

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Verisk Marketing Solutions

Unlock real-time consumer insights to personalize interactions and drive customer acquisition and retention.

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EdgeTier

Monitors customer conversations in real-time, spotting problems and offering advice to improve agent performance and customer satisfaction.