Question: I'm looking for a tool that can accurately answer customer questions and drive product recommendations in real-time.

If you're looking for a tool to help you answer customer questions and make product recommendations in real-time, the Virtual Shopping Assistant is definitely worth considering. This AI-powered tool offers 24/7 customer support through automated conversations and AI-powered recommendations to increase sales conversion and customer satisfaction. It integrates with a variety of affiliate networks, so it's a low-risk and cost-effective way to increase conversions.

Another option is DigitalGenius, an AI-powered customer service automation platform for e-commerce. It offers immediate care and personalized answers to pre- and post-purchase questions through conversational and visual AI. DigitalGenius also comes with tools like proactive AI for issue resolution, analytics for performance monitoring, and a Flow Builder for creating complex workflows, so it's a good all-in-one solution for improving customer experience and loyalty.

If you're looking for a more advanced conversational CRM, take a look at Haptik. Haptik uses Generative AI to manage customer lifecycles across a variety of industries, including retail and e-commerce. It has tools for fast and accurate support, personalized sales guidance, and smart analytics. The platform can engage customers across multiple channels and has enterprise-grade security, so it's a good option for improving operational efficiency and customer satisfaction.

Last, Rep AI integrates with Shopify to improve eCommerce experiences by handling up to 97% of support requests. It offers personalized advice, product recommendations, and proactive engagement to prevent cart abandonment. With integrations with other eCommerce tools and flexible pricing, Rep AI can help eCommerce businesses convert more traffic into sales and increase revenue.