If you're looking for a more comprehensive tool that can provide real-time answers to user questions and allow for direct support requests, Auralis is a top contender. This conversational AI automates customer support, answering up to 70% of requests immediately, and offers 24/7 support in more than 100 languages. Features include in-app messaging, Support CoPilot, Insights Dashboard and Website Chat that can be integrated with existing help desks. Auralis is geared for companies that want to grow their customer support at scale while improving the customer experience.
For in-app support, Inline Help offers an AI-powered knowledge base with context-relevant information, chatbots and a ticket form to let users easily report issues. It's available in multiple languages and has strong security and flexible pricing, making it a good choice for companies that want to improve user support and experience.
Last, My AskAI can be integrated with live chat tools like Intercom, Zendesk or HubSpot to deflect up to 75% of support requests. It offers customizable chatbots, immediate verified AI answers and the ability to hand off issues to human representatives. It's designed to lower support costs and improve efficiency without harming customer satisfaction.