If you're looking for a tool to help you set product roadmaps based on customer feedback and data analysis, Productboard is a powerful option. It uses AI to analyze customer insights, has collaborative roadmapping abilities and lets you prioritize based on data analysis using different frameworks and scoring systems. It's geared for product management, product operations and sales and customer success teams, and integrates with tools like Jira, Zendesk, Slack and GitHub.
Another strong contender is Cardinal, an AI-driven feature backlog tool that collects customer feedback from multiple sources and links it to actual features and projects. Cardinal uses AI to identify feature requests and prioritize them based on customer value, business impact and progress. It integrates with Salesforce, HubSpot, Zendesk and other tools, and offers different pricing levels depending on your needs.
Prodeology is another option to consider. The tool lets teams design and prioritize products with AI-driven decision-making. It includes customizable roadmap planning, feature prioritization with scoring frameworks, user feedback collection and an ideas board for collaboration. Prodeology can be used for a variety of use cases, including customer feedback collection and product data analysis, and offers a free forever account.
For a tool specifically geared for customer feedback management, Canny is a good option. It collects, analyzes and prioritizes feedback to inform product roadmaps, and offers AI-powered tools like Feedback Discovery and Smart Replies. Canny integrates with project management tools like Jira and Asana, and offers flexible pricing options, including a free plan. That makes it a good option for teams of any size that want to use product development to better serve their customers.