Question: Do you know of a platform that offers predictive customer churn likelihood and dynamic product recommendations based on customer interests?

Faraday is a comprehensive customer behavior prediction platform that helps businesses turn leads into customers, forecast spend, identify churn, and personalize customer experiences. It supports data ingestion from various sources and provides a unified view of customer behavior. Key features include lead scoring, churn detection, adaptive discounting, and AI-driven content personalization.

Another noteworthy platform is Blueshift, an AI-powered marketing solution that combines customer data to deliver personalized marketing across multiple channels. Blueshift helps build rich customer profiles, predict customer intent, and suggest products and content. It supports multiple marketing channels such as email, SMS, and in-app messages, offering real-time AI-driven decision-making.

For product-led growth SaaS companies, Churnkey is a robust customer retention and growth optimization platform. It offers personalized cancel flows, payment recovery campaigns, and reactivation efforts. Churnkey includes customer health analysis and Insights AI to forecast monthly revenue and inform retention and product development decisions, helping companies reduce cancellations and increase customer lifetime value.