Another option is Haptik, a Conversational CRM powered by Generative AI to help you manage the customer lifecycle. It comes with features like Gen AI Web Q&A for quick support, Gen AI Sales Assistant for personalized buying guidance, and Smart Agent Chat for efficient agents. Haptik is designed to engage customers across multiple touchpoints and has intelligent analytics to track performance, making it a powerful tool to improve customer satisfaction and operational efficiency.
If you want to automate sales and support requests, Neexa offers an AI-powered chatbot that can be embedded on your website, WhatsApp and social media channels. Neexa lets businesses chat and close deals 24/7 with human-like conversations and fast response times. It comes with features like a chat history dashboard, human takeover and performance analytics, making it a great way to automate sales and increase productivity.
Last, Verloop is a conversational AI platform that automates customer support, personalizing and contextualizing conversations. It offers automated chat and voice support, agent empowerment tools, and a range of features to improve customer satisfaction and lower support requests. Verloop is for several industries, including e-commerce, banking and travel, so you can keep customers engaged even when your sales team is out.