Snoooz

Snoooz is the next generation of Out-of-Office automation, designed to streamline and personalize your OOO workflow. Snoooz reads emails, categorizes and routes them, and automatically creates coverage plans so your team can stay connected while you're out. Snoooz is trusted by professionals and companies in over 50 countries, and is particularly useful for sales, customer success, and human resources teams.

Snoooz helps you deliver a better customer experience by using intelligent templates that respond based on sender, sentiment, language, and context. Snoooz also lets you delay responses so you can give the impression of a personally crafted email. Rules can be set to segment emails and tailor responses to each customer segment. And sentiment detection can alert the right teams when sentiment is low and send survey links when customers are grateful.

Some of the key features of Snoooz include:

• Personalized Out-of-Office Messages: Respond smartly to incoming emails based on sender, sentiment, language, and context.
• Response Delay: Delay auto-responses to give the impression of a personally crafted email.
• Rules: Segment emails to tailor responses to each customer segment.
• Sentiment Detection: Notify relevant teams during low sentiment or send survey links when customers are appreciative.
• Backup and Coverage Plans: Automatically create coverage plans with notes and action items and share them with backups.
• User Management: Simple team management enables easy enabling of OOO status for team members.
• Analytics: Easily view all email autoresponders sent, template usage, and triggered rules.

Snoooz integrates with your existing tech stack and offers a free plan to get started. Its automation helps you prevent revenue leakage, open up new sales opportunities, and improve employee performance. Users can standardize OOO processes so team members can take time off without worrying about customer needs. This leads to better customer satisfaction, lower churn, and higher productivity.

Published on June 13, 2024