Question: I'm looking for a live chat software that can help me capture more leads and convert them into sales.

Conversica is a conversational AI platform for revenue teams. It uses advanced AI models to simulate human conversation and drive conversions across the customer journey. The platform supports multilingual and omnichannel conversations, engages and qualifies leads, and integrates with leading CRM and customer success platforms.

Another top contender is Respond.io, an all-in-one customer conversation management platform. It captures leads from multiple touchpoints and converts them into sales across multiple communication channels. The platform offers AI-powered automation, customizable software integrations, and actionable insights, making it a good fit for businesses that want to automate their lead conversion process.

SnapEngage is another top option, with automation, omnichannel experience and client success support. It offers customizable workflows, automatic lead synchronization with CRM, and advanced bot technology to answer customer questions. With integrations with many CRM and help desk systems, SnapEngage ensures that data can be shared easily and customer service operations can be optimized.

For those looking for a full conversational CRM, Haptik offers a range of tools including a Gen AI Sales Assistant and Smart Agent Chat. It can engage customers across multiple channels and offers intelligent analytics to track performance. Haptik's customized solutions can help businesses capture leads, improve customer satisfaction and boost operational efficiency.