Question: Is there a platform that enables me to collect instant feedback from users and continuously improve my website's user experience?

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Hotjar

Hotjar is a powerful tool with a lot of abilities to help you understand how people use your site. With heatmaps, recordings, feedback, surveys and interviews, you can identify trends, find areas of friction, gather user input and get a better understanding of what people need. It can link to tools like Google Analytics and Unbounce, and it offers a tiered pricing system including a free Basic plan.

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Contentsquare

Contentsquare is another powerful option for optimizing digital products through digital experience analytics, monitoring and product analytics. It's got features like zone-based heatmaps, customer journey analysis and feedback collection that can lead to big improvements in conversion rates and customer satisfaction. More than 1.3 million websites and apps use it, and it offers personalized demos for interested customers.

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Gleap

If you want a more comprehensive feedback system, Gleap offers visual bug reporting, live chat, AI-powered chatbots, public roadmaps and surveys to get user insights in context. It can link to Jira and GitHub, and it works for mobile apps and websites, so it's good for continuous improvement of your user experience.

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Olvy

Last, Olvy is geared for gathering and analyzing feedback from channels like Slack, Discord and Twitter, summarizing it with AI-generated summaries and sentiment analysis. It can link to ClickUp and Jira, and it's designed to help product teams get feedback and deliver customer-centric products.

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Qualtrics

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Sprig

Uncover user feedback trends, make data-driven product decisions, and improve user experience with AI-powered surveys, replays, and feedback analysis.

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Iterate

Unifies customer insights across teams, providing a single platform for gathering and analyzing feedback to inform customer-centric decision making.

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Userpilot

Deliver personalized in-app experiences that drive growth metrics by activating users, adopting features, and driving expansion revenue through targeted user journeys.

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Qualaroo

Gather high-quality feedback with targeted surveys at the moment of maximum user insight.

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Sauce

Automates actionable customer insights in under 5 minutes, surfacing key trends and issues through AI clustering, and prioritizing feedback by customer attributes.

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Wondering

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UXsniff

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Appzi

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LogRocket

Pinpoint technical and UX problems, measure their impact, and replay sessions to see what went wrong, with AI-surfaced high-impact issues.

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Loop11

Streamline user testing with AI-driven insights, unlimited tasks, and multi-device testing, empowering data-driven design decisions.

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Evolv AI

Generates AI-driven UX recommendations, automates creation and optimization, and personalizes customer journeys to improve conversions and user experiences.

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Pulse Insights

Delivers nuanced customer insights through contextual microsurveys, omnichannel collection, and AI-driven analysis, enabling data-driven actions and personalized experiences.

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SurveySparrow

Engage customers in real-time, gather intelligent insights, and take data-driven actions with AI-powered conversational surveys and automations.

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Screeb

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PostHog

All-in-one platform for developers to build successful products with data-driven decision making.

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Kraftful

Analyzes customer feedback from various sources, surfacing actionable insights, sentiment trends, and pain points to inform product development decisions.

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VWO

Optimize your online presence with targeted experiments and personalized interactions on websites and apps.

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Featurebase

Gather and prioritize product feedback with AI-driven duplicate detection, public roadmaps, and integrations to build customer-loved products.