Loop11

Loop11 is a user testing tool that makes data-driven design decisions a snap. The service has a host of features to streamline user testing, create reports and use AI to get more out of the results. The tool lets teams create moderated and unmoderated usability tests to get feedback from real users, and it's good for UX designers, developers and businesses.

Among Loop11's features are:

• Unmoderated and Moderated Testing: Run usability tests with or without live guidance.
• Unlimited Tasks and Questions: Add as many tasks and questions as you need for deep testing.
• Desktop, Mobile, and Tablet Testing: Test user experience on multiple devices.
• Highlight Clips and Timestamped Notes: Create and share video clips of important moments in user feedback.
• UX Metrics and Insights: Measure user behavior with statistics and metrics.
• AI Insights: Get more out of user test data with AI-generated insights.

You can recruit participants from your own pool or from Loop11's pool of verified user experience participants. The service accommodates a range of testing types, including prototype testing, information architecture testing and true intent studies.

User feedback is gathered with video, audio and screen recordings that give you a good idea of what people are doing. Results can be easily collated and analyzed, and you can export results to share with colleagues.

You can use Loop11 user testing at any stage of development, from finding pain points in existing designs to refining prototypes and locking down designs that are already in the wild.

Loop11 pricing plans include:

• Rapid Insights: $199/month (monthly billing) or $179/month (annual billing) - Good for small projects, with moderated and unmoderated testing, unlimited tasks and questions, and three projects per month.
• Pro: $399/month (monthly billing) or $358/month (annual billing) - Better for larger teams, with features like heatmaps, clickstreams and path analysis, and ten projects per month.
• Enterprise: $599/month (monthly billing) or $533/month (annual billing) - Unlimited projects and participants, advanced security features and a dedicated support person.

Loop11 offers a 14-day free trial so you can try the service before committing to a plan. The service doesn't require deep UX or coding expertise, so it's accessible to teams with a range of skills.

Published on July 9, 2024