Question: I need a service that allows me to create usability tests and gather feedback from real users - what options are available?

Loop11 is a full-featured service for automating user testing, with AI analysis to help you understand what people are doing and how you can improve. It can handle both moderated and unmoderated tests, with features like highlight clips, timestamped notes and UX metrics. You can recruit participants from your own pool or theirs, and the service fits into your development process.

Another good choice is Userbrain, which offers quick and easy user testing with access to more than 120,000 pre-screened testers. It offers AI-powered insights, automated test reports and shareable key moments from user tests. Userbrain has flexible pricing and a 14-day free trial, so it's a good option for UX designers, researchers and managers who want to build user-centric products.

Maze is a powerful service for running large-scale, high-quality product research. It offers a range of research types, including prototype testing and website testing, and AI-powered tools to help you optimize survey questions and follow up on responses. Maze also has a global participant panel and enterprise-level security, so it's a good option for teams trying to speed up innovation.

If you want to use AI to analyze user feedback and emotions, Odaptos is worth a look. It offers emotion-based video players, automatic transcription and sentiment analysis. Odaptos offers a range of pricing options and protects data with top security measures, so it's a good option for optimizing digital products.