Question: Can you suggest a platform that offers a human-like chat experience and can connect to my CRM and social media channels?

If you're looking for a platform that offers a human-like chat experience and integrates with your CRM and social media channels, Algomo is an excellent choice. It features an AI chatbot that handles up to 85% of repetitive questions and includes live chat with human and AI triaging. The platform supports over 100 languages and offers omnichannel support, integrating seamlessly with CRM, Slack, and social media. Algomo also integrates with Shopify, Hubspot, and Google Analytics, making it a versatile solution for businesses needing to manage customer interactions across various channels.

Another strong option is Conversica, which uses sophisticated AI models to simulate human-like interactions to drive conversions across the customer journey. It supports multilingual and omnichannel conversations, handles lead engagement and qualification, and offers a range of pre-built conversations that can be customized for specific business outcomes. Conversica integrates with leading CRM, MAP, and Customer Success platforms, making it a powerful tool for qualifying leads and improving customer retention.

For a more industry-specific solution, Haptik offers a comprehensive conversational CRM with tools tailored for various sectors such as Retail, Fintech, and Travel & Hospitality. It includes features like Gen AI Web Q&A for quick customer support, a Gen AI Sales Assistant for personalized sales guidance, and multi-channel support across WhatsApp, Instagram, and Facebook. Haptik's platform helps businesses generate leads and improve customer satisfaction with proven results in terms of repeat rates and first response times.

Lastly, consider Quickchat AI, a no-code platform for building custom AI Assistants to automate customer support and lead generation. It supports over 100 languages and integrates with helpdesk systems and CRM. Quickchat AI offers various pricing tiers and a 7-day free trial, making it a flexible and affordable option for businesses looking to enhance their customer interaction capabilities.