AutoAlert is a data management and customer experience platform designed for automotive retail. It includes data-driven sales, personalized communications and streamlined processes all powered by AI. The platform includes tools like Engagement Studio for omnichannel marketing, AutoAlert AI Assistants for predictive analytics, and Reputation Management for online reputation monitoring. It's designed to help dealerships consistently deliver high-quality experiences and run targeted marketing campaigns.
Another good option is Impel, an AI customer lifecycle management platform. Impel uses generative conversational AI to boost employee productivity and customer satisfaction, interactive content and immersive experiences for merchandising, and computer vision AI for high-quality digital vehicle imagery. It's designed for enterprise-level security, brand compliance and deep integration with major data and system suppliers, and offers data insights and analytics to inform business decisions and drive showroom appointments and vehicle sales.
If you want to automate CRM operations with AI, DriveCentric has a powerful option. It combines more than 1,000 data points, personalized videos, dynamic customer segmentation and live rooms for immersive vehicle walk-arounds. DriveCentric automates sales pipelines, handles tedious tasks with its Augmented Intelligence BDC, and offers 24/7 human-like support. It integrates with a range of third-party partners, including OEM certifications, and is designed to improve dealership operations and customer satisfaction with real-time insights.