If you're looking for a customizable AI chatbot for customer service and automation, Chaindesk is a good option. This no-code platform lets you create custom AI chatbots trained on your own data to manage customer support, lead generation and team workflows. It's powered by large language models like GPT-4 and comes with features like omnichannel conversations, human handoff and customizable data import. The platform also supports instant answers, AI-powered email support, conversational forms and direct integration with multiple data sources.
Another good option is VOC AI, a single customer experience management platform that uses AI to gain new insights and improve customer service. It includes customizable AI chatbots, real-time answers from multiple sources and sophisticated sentiment analysis. VOC AI reduces customer support volume and increases satisfaction, so it's a good option for e-commerce companies and agencies.
If you need something that scales and can be customized, check out Tiledesk. This AI-powered customer service platform automates interactions with chatbots and spans multiple channels with AI Agents. It's designed to maximize customer satisfaction and includes features like human agent handover, LLM integration and direct integration with existing tech stacks.
Last, Chatbase is a general purpose AI chatbot platform that can be embedded in a website or used through an API for customer support, lead generation and user engagement. It supports multiple languages, advanced analytics and customizable chatbots. With tiered pricing including a free option, Chatbase is a good option for businesses that want to improve their customer support and lead generation.