Auralis is a conversational AI service that automates customer support work, answering up to 70% of customer questions on the spot. It's available 24/7, works in multiple languages, and can be integrated with existing help desk software. With its Insights Dashboard and Support CoPilot, Auralis offers customer insight and support.
Another option is MetaDialog, which uses generative AI to automate customer support. It can be integrated with existing customer support software and offers features like a Retriever model for quick information retrieval and customizable flows and responses. MetaDialog supports multiple integrations like Zendesk and Intercom, so it's a good option for businesses that want to use AI for customer support.
If you're dealing with a high volume of customer questions, SkillsAI offers AI-powered chatbots and automated response tools. The service also offers sentiment analysis to help you understand how customers are feeling and adjust your support accordingly. That's useful for businesses like e-commerce and finance where fast, personalized responses can be important.
Last, CustomerIQ is designed to collect, analyze and quantify customer feedback from many sources. It offers AI-powered highlight extraction and filtering so teams can understand customer data, figure out what customers want and prioritize their work. With integrations with Slack, Hubspot and Zendesk, among others, CustomerIQ is good for teams that want to make customer feedback analysis easier and turn it into revenue with data-driven decisions.