If you're looking for a product management tool that can help you gather and prioritize customer requests, Productboard is a top contender. It uses AI to help teams build products that meet customer needs. It offers collaborative roadmapping, validated customer insights and data-driven prioritization to help you get your ideas in order. It also integrates with tools like Jira, Zendesk, Slack and GitHub, so it can fit into a variety of product management roles.
Another contender is Cardinal, an AI-powered feature backlog tool that processes customer feedback, CRM data and task management tickets to help teams make decisions. Cardinal ingests feedback from multiple sources, uses AI to identify feature requests, and maps that data to actual features and projects. It lets product teams prioritize based on customer value, business impact and progress, and integrates with Salesforce, HubSpot and Zendesk.
Canny is designed to gather, analyze and prioritize feedback to help product teams build roadmaps. It can ingest feedback from Autopilot and other customer support tools, has AI-powered automation and lets you set your own scoring formula to prioritize feature requests. Canny also offers public or private roadmaps that can be linked to project management tools like Jira or Asana, and offers public changelogs and update announcements.
If you want more control over your product management process, Fibery can help you use market signals and customer feedback to make product decisions. It can ingest feedback from email, Intercom, social media and other sources, and includes AI-powered insight detection and customizable prioritization. Fibery can integrate with Jira, Trello and Airtable, and offers sentiment analysis and automation tools to try to make the product development process more efficient.