Question: I'm looking for a way to create custom WhatsApp experiences for my customers without requiring them to download a separate app.

If you want to build custom WhatsApp experiences for your customers without forcing them to install a separate app, Peach is a great option. Peach lets businesses build feature-rich WhatsApp-native apps within WhatsApp itself, improving user flow and integrating with CRMs through Zapier. It has a no-code and low-code builder, smart broadcasts, API triggers, and deep data sync and analytics integration, making it suitable for retail, hospitality, finance and education.

Another powerful option is Libromi, an AI-powered, no-code chatbot builder that can handle advanced chatbots with multimedia, interactive lists and buttons. It integrates with e-commerce sites like Shopify and WooCommerce so businesses can sell directly to customers over WhatsApp with automated checkout and payment processing. Libromi also has bulk messaging and team inbox abilities, and native integrations with more than 1,500 apps, so it can be used for a wide range of customer service and sales tasks.

If you prefer a more conversational CRM approach, Haptik uses Generative AI to help businesses manage the customer lifecycle in a variety of industries. It includes tools like Gen AI Web Q&A, Gen AI Sales Assistant and Intelligent Analytics. Haptik also can handle customer interactions on multiple channels, including WhatsApp, Instagram Direct and Facebook Messenger, so businesses can better satisfy customers and run their operations more efficiently.

Last, Gupshup is an automation platform for customer acquisition, marketing, commerce and support that can use AI-powered chatbots on multiple messaging channels. It offers tools like Bot Studio, Agent Assist and Campaign Manager, and can handle interactions at every stage of the customer journey. Gupshup is used by thousands of brands around the world and is designed to help businesses maximize the lifetime value of customers and minimize service costs.