If you're looking for a CRM that can integrate with many tools and automate customer communication so you don't have to, Kustomer is a strong contender. It's got omnichannel messaging, a unified customer profile, and AI-powered automation to help you get work done. With more than 60 app integrations, AI-powered chatbots and detailed reporting, Kustomer can help you lower support volume, respond faster and personalize interactions. Its tiered pricing, starting at $89 per month per user, means it's available to small and large businesses.
Another strong contender is Octolane AI, a no-code CRM that uses AI to automate processes, predict actions and interact with customers. It integrates with PostHog, Segment, Slack, HubSpot and Salesforce, among other tools, to keep your workflow intact. Octolane AI offers predictive actions, lead scoring and forecasting from large data sets, making it a good fit for startups and large enterprises.
If you want a broader platform that combines CRM, marketing automation and engagement features, check out Zixflow. Zixflow provides a unified workspace for managing the customer journey from prospect to close. It's got AI integration for generating email content, a no-code workflow builder and a unified Inbox to track incoming messages. With more than 5,000 app integrations, Zixflow is highly customizable and has strong data security.
Last, Freshworks offers a collection of AI-powered business software tools, including Freshdesk for customer service, Freshservice for IT service management and Freshsales for sales. It uses AI to automate tasks, offer self-service options and provide insights and analytics for customer service and business decisions. Freshworks is designed to help you build better relationships with customers and work more efficiently, making it a good fit for small and large businesses.