Question: Is there a platform that allows me to create custom chatbots for WhatsApp and manage customer interactions?

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Libromi

If you're looking for a platform to build your own custom chatbots for WhatsApp and manage customer interactions, Libromi is a good choice. It's an AI-boosted, no-code chatbot builder and automation platform with support for multimedia, interactive lists and buttons. Libromi also integrates with e-commerce sites like Shopify and WooCommerce so you can automate checkout and payment processing within WhatsApp. It also has bulk messaging, team inbox features and built-in integration with more than 1,500 apps through services like Zapier and Pabbly.

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Gupshup

Another powerful option is Gupshup, a conversational engagement platform that automates customer acquisition, marketing, commerce and support with AI-powered chatbots on 30+ messaging channels, including WhatsApp. Gupshup's Bot Studio lets you create custom conversational journeys, and Agent Assist boosts agent productivity. The service spans customer journeys, so it can work for a variety of businesses like BFSI, retail and healthcare.

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Botmaker

Botmaker is another option. The platform uses generative AI to help businesses build chatbots for sales and customer service on channels like WhatsApp, Messenger and social media. It has features like AI response acceleration, co-pilot AI suggestions and a webchat designer. The platform can be customized to improve customer service and automate sales, so it's a good option for businesses looking to improve their communication.

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Chat360

Last, Chat360 offers an omnichannel platform that uses generative AI for no-code chatbot creation for WhatsApp, Facebook Messenger, Instagram and websites. It automates customer inquiries and personalizes interactions, so it's a good option for companies that want to scale customer support and increase user engagement. The company says more than 300 global brand leaders use its service, which can be used for lead generation, customer support and conversational marketing.

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