Question: I'm looking for a solution that allows customers to interact with my software through a conversational interface, can you help?

If you're looking for a way to let people interact with your software by talking to it, boost.ai has an enterprise-focused platform. It uses AI chat and voice bots for personalized interactions with customers, can handle high traffic volumes without breaking the bank. The platform has a conversation builder that's easy to use, no-code abilities and a results-oriented pricing model, so it's good for boosting self-service rates across different communication channels.

Another good option is MetaDialog, which uses generative AI to automate customer support. It can be integrated with existing customer support software and offers features like quick information retrieval, Large Language Model-based answers and customizable flows and multilingual support. It's flexible and scalable, so it's good for small and large businesses that want to improve the efficiency of customer support.

Haptik offers a full-featured Conversational CRM, geared for industries like Retail, Fintech and Healthcare. It includes tools like Gen AI Web Q&A for quick customer support, intelligent analytics to track performance and multi-channel support on channels like WhatsApp and Facebook Messenger. Haptik helps businesses increase customer satisfaction and operational efficiency.

Last, Gupshup is a conversational engagement platform for customer acquisition, marketing, commerce and support on more than 30 messaging channels. It offers tools like Bot Studio for custom conversational journeys, Agent Assist for agent productivity and Campaign Manager for multichannel campaigns. Gupshup is used by more than 45,000 brands, and helps businesses increase customer lifetime value and reduce service costs.