Question: Can you recommend a chatbot solution that provides automated customer support in multiple languages?

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Ada

If you're looking for a chatbot solution that offers automated customer support in multiple languages, Ada is a great option. This AI-powered platform leverages existing knowledge bases and data from core business systems to deliver personalized answers. It supports more than 50 languages and spans multiple touchpoints, including the web, mobile, social media, SMS and phone. Ada's features include automated resolution measurement, AI coaching and substantial cost savings, making it a good fit for many industries.

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Kommunicate

Another powerful option is Kommunicate, which uses generative AI to automate and optimize customer requests. It supports more than 100 languages and spans multiple touchpoints, including websites and mobile apps. Kommunicate has a range of security controls and pricing options that make it useful for companies of all sizes, and it can help speed up response times and lower operational costs.

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Certainly

If you want more control, Certainly offers an all-in-one AI chatbot platform designed to improve customer interactions across many industries. It can deflect support tickets in more than 100 languages and can offer AI-powered product recommendations. With prebuilt integrations and customizable conversations, Certainly is flexible, making it a good fit for companies that want to improve their customer service and operations.

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Auralis

Last, Auralis offers a conversational AI solution that can resolve up to 70% of customer requests on the fly. It supports more than 100 languages and offers features like agent handoff, multilingual support and a Helpdesk Assistant. Auralis integrates with existing help desk software and offers insights to help you improve customer service, making it a good fit for companies of all sizes.

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