Question: Can you recommend a chatbot solution that automates a high percentage of customer inquiries and integrates with popular e-commerce platforms?

Rep AI is a good option for e-commerce companies using Shopify. It can handle up to 97% of support requests, offering personalized advice, product recommendations and support in multiple languages. Rep AI also captures email subscribers and follows up with abandoned cart shoppers, and it integrates with tools like Gorgias, Yotpo, Klaviyo and Zendesk.

DigitalGenius offers immediate care and personalized answers to pre- and post-purchase questions through conversational and visual AI. It has deep integrations with multiple platforms and includes proactive AI to identify and resolve customer issues before they escalate. The platform also provides analytics and reporting tools to monitor AI performance and optimize results.

Ada is another powerful AI-powered customer service automation platform that resolves over 70% of customer service inquiries. It integrates with existing knowledge sources and supports multiple languages, offering automated resolution measurement and AI coaching. Ada's flexibility and scalability make it suitable for various industries, including e-commerce, and can significantly improve customer satisfaction and reduce operational costs.