Question: I'm looking for a solution that enables me to build personalized customer experiences with smart APIs and customizable workflows.

If you're looking for a way to build personalized customer experiences with smart APIs and customizable workflows, Dynamic Yield is a top contender for an AI-powered personalization platform. It includes features like audience discovery, content and offer personalization, product recommendations, and customer engagement optimization across multiple touchpoints. The Experience APIs for custom experiences and AdaptML deep learning for personalization make it a good option for building a deeper connection with customers and driving revenue.

Another good option is Insider, a customer data platform that combines and analyzes customer data with AI to predict behavior. It offers 360° customer profiles, predictive behavior analysis and personalization across multiple touchpoints. Insider can integrate with more than 100 data sources and has advanced features like journey orchestration, making it a good option for driving growth and revenue through personalized experiences.

For a more flexible option, Iterable is a cross-channel marketing platform that uses real-time data to build personalized customer connections. With features like personalized messaging, dynamic campaigns and AI-driven optimization, Iterable is designed to be easy to use and integrates with more than 100 partner networks, so it's a good option for a variety of industries, including eCommerce and B2B software.

Finally, Quest Labs offers a customer engagement AI platform that focuses on building personalized in-app experiences with AI-driven segmentation and personalized UI generation. It has a low-code dashboard and APIs for easy integration and real-time insights into user behavior, so it's a good option for businesses that want to improve their customer engagement without requiring a lot of developer work.