Gupshup is a good option, with a broad conversational engagement platform that spans multiple messaging channels, including WhatsApp. Its Bot Studio lets you create custom conversational flows, Agent Assist helps agents respond to customers, and CRM integration is strong. With Gupshup, businesses can orchestrate customer interactions across the customer journey.
Peach offers a no-code and low-code tool to build WhatsApp-native apps that can perform a range of actions within the chat window. It can link to CRMs with Zapier integration, send broadcasts, links and QR codes for sharing, and trigger actions with API integration. It's geared for retail, hospitality, finance and education businesses that want to improve WhatsApp interactions and user experience.