Question: Can you recommend a tool that automates order fulfillment and shipping for e-commerce businesses?

First, Siena is an autonomous customer service platform that marries human empathy with artificial intelligence. It's got features like order tracking, subscription management, and shipping updates that can dramatically unburden business operations and improve customer satisfaction. Siena also integrates with several popular platforms like Shopify and Zendesk, so it's a good all-purpose option for e-commerce companies.

AfterShip is a powerful all-in-one post-purchase customer experience platform. It's got tools for proactive shipment tracking, returns automation and AI-powered delivery date estimates. With integration with 1,171-plus carriers and other major e-commerce platforms, AfterShip can help businesses of all sizes with a smooth integration and a better post-purchase customer experience.

Another contender is Selldone Business OS. It's a no-code platform that lets businesses run their operations with features like order management, shipping management and inventory management. Selldone supports customizable checkout flows and multi-gateway payments, so it's flexible for businesses large or small with pricing that scales accordingly.