Sprig is an all-in-one product experience platform that uses AI to help companies get the most out of product adoption, retention and satisfaction. It includes tools like targeted surveys, replays, feedback collection and AI analysis to spot trends in user feedback and behavior. That can help businesses make product decisions based on data and improve the overall user experience.
Monterey AI is another good option, offering sophisticated AI to help businesses make decisions and improve customer satisfaction. It can extract insights from a variety of sources like user feedback, tickets, conversations, surveys and transcripts. Options like Classify + Triage, Q&A + Analyze and Collaborate + Deliver let you find and categorize problems and extract useful information.
If you want something more streamlined, Sauce automates the gathering and analysis of customer feedback, offering useful information in less than five minutes. It uses sophisticated AI clustering technology to spot important trends and issues in feedback, so product teams can focus on the most important customer needs. Sauce integrates with a variety of feedback sources and is designed for multiple teams, so it's a good option for improving product adoption and reducing churn.