Question: Do you know of a tool that can help grocery stores increase customer loyalty and retention through AI-driven personalization?

Birdzi has an AI-powered platform that offers advanced shopper analytics to provide real-time insights into shopper behavior and preferences. The platform also includes shopper engagement tools like digital coupon management, email marketing and loyalty program management. Its AI algorithms create personalized shopping experiences that can result in a 30% increase in basket size, double the number of store visits and a 2.5x increase in retention rates, making it a great option for grocery retailers looking to keep customers and personalize the shopping experience.

Another good option is AppCard, a personalized loyalty marketing platform for multi-location retailers. It captures 100% of transaction data and uses AI to segment customers by purchase history, profitability and stability. That means targeted marketing campaigns to get customers to engage and stay loyal, and it's a good option for grocery stores and other multi-location retailers that want to build a relationship with customers.

Punchh is another interesting option, particularly for companies with omnichannel customer loyalty programs. It collects data from more than 200 technology integration points to offer a single view of customer behavior and preferences, then uses machine learning to build personalized campaigns and loyalty programs. It's designed to help businesses like grocery stores keep customers loyal and engaged across many channels.