Question: Can you recommend an insurance platform that uses AI and big data to personalize customer experiences?

If you're looking for an insurance platform that uses AI and big data to personalize customer experiences, Majesco is a good option. Majesco has a suite of solutions to modernize and innovate insurance operations, including Intelligent Core Software for policy, billing and claims management, and Digital Solutions that offer personalized customer experiences. And their Spring '24 release adds a new generative AI assistant, Majesco Copilot, to help users work more efficiently and get access to hundreds of new features. It's built with cloud-based technology and microservices for flexibility and scalability.

Another interesting option is ForMotiv, which focuses on behavioral analytics for the insurance industry. ForMotiv's platform uses machine learning to analyze real-time digital behavioral data points and predict user intent and guide the next best action for each applicant. This can help reduce premium leakage and improve conversion rates, resulting in a better customer experience.

Quanata offers a contextual risk prediction and mitigation solution that combines AI-assisted modeling with real-time telematics for better risk assessment and management. The platform is designed to give a more accurate view of risk and encourage behavior changes through digital experiences and telematics-driven rewards programs.

If you're looking for a wider range of insurance industry solutions, Verisk offers data analytics and technology to help the entire insurance value chain. Verisk's AI-powered risk modeling and advanced analytics help insurers navigate operational challenges, prepare for future risks and make more informed decisions. Its solutions span the insurance lifecycle, including underwriting and rating, claims and risk management.