If you're looking for a WalkMe alternative, Userlane is definitely worth considering. It offers a wide range of features, including App Discovery, In-App Guidance, Context-Sensitive Help and detailed analytics. Userlane helps to minimize digital friction and increase employee productivity, with impressive results such as an 83% reduction in CRM training time and a 5x increase in employee productivity.
Another top contender is Whatfix, which offers personalized onboarding, interactive guidance and self-help support for web, desktop and mobile applications. Whatfix also offers a powerful Digital Adoption Platform with features like no-code event tracking and data-driven decision making, making it a great tool to boost productivity and reduce support costs.
If you're looking for something more comprehensive, ServiceNow offers a wide range of products designed to transform service management across many domains. It includes products like IT Service Management, Customer Service Management and Performance Analytics that can help automate processes and improve efficiency through AI and intelligent chatbots. This platform is great for companies of any size looking to improve their overall service delivery and management capabilities.